1. Loan Application Cancellation
Users may cancel their loan application before approval without any charges.
Once the loan is approved and disbursed, cancellation may not be possible.
Applicants should review loan terms carefully before submission.
Cancellation requests must be sent through registered email or support.
Processing time for cancellation requests may vary depending on status.
2. Loan Cancellation After Disbursal
Once the loan amount has been disbursed to your bank account, cancellation is not allowed.
You may choose to prepay the loan instead of cancellation.
Prepayment will follow applicable repayment policies.
Users must repay full principal and charges before closure.
Contact support immediately if disbursal was in error.
3. Processing Fee Refund
Processing fees are non-refundable once the loan is approved.
If an application is rejected before approval, fees may be refunded.
Refund timelines depend on payment gateway processing time.
Refunds will be issued to the original payment method.
Taxes and third-party charges may not be refundable.
4. Duplicate Payment Refund
In case of duplicate repayment, users may request a refund.
Supporting payment proof must be provided.
Our team will verify and process refunds within reasonable time.
Refunds will be credited to the original bank account.
Any gateway charges may be deducted where applicable.
5. Failed Transaction Refund
If a transaction fails but amount is debited, it will be reversed automatically.
Bank processing time may take 5–7 working days.
Users should check with their bank before raising complaint.
We coordinate with payment partners for quick resolution.
Provide transaction ID for faster support.
6. Early Repayment / Prepayment
Users may repay the loan before due date without penalty if allowed.
Prepayment reduces interest liability.
Prepayment must include full outstanding amount.
Confirmation will be shared after successful closure.
Some promotional offers may have different terms.
7. Partial Payment
Partial payments may not close the loan unless full amount is cleared.
Interest may continue on remaining balance.
Users should contact support before making partial payments.
Payment allocation follows company policy.
Always verify outstanding amount before paying.
8. Refund Method
Refunds are processed only to original payment source.
Bank transfers may take 5–10 working days.
Wallet refunds depend on wallet provider timelines.
We are not responsible for bank delays.
Ensure correct bank details are provided.
9. Non-Refundable Charges
Processing fees after approval are non-refundable.
GST and government charges are non-refundable.
Late payment penalties cannot be refunded.
Service charges for completed services are non-refundable.
Users should review terms before applying.
10. Incorrect Payment Handling
If a user pays incorrect amount, contact support immediately.
Excess payment may be adjusted or refunded.
Verification may take time depending on bank confirmation.
Keep payment receipts safe.
Always verify repayment amount before paying.
11. Cancellation by Company
We reserve right to cancel applications due to verification failure.
Fraudulent or incorrect information may lead to cancellation.
If payment was taken, refund will be processed as per policy.
Users will be notified via email or SMS.
Decision of company will be final in such cases.
12. Refund Processing Time
Refunds are processed within 7–10 working days.
Bank processing time may vary.
Weekends and holidays may delay processing.
Users will receive confirmation once initiated.
Contact support if delayed beyond timeline.
13. Dispute Resolution
Users may raise disputes via official support channels.
Provide transaction details for quick resolution.
We investigate disputes fairly and transparently.
Resolution timeline depends on case complexity.
Company decision will be communicated to user.
14. Chargeback Requests
Users should contact us before raising chargeback.
Unauthorized chargebacks may lead to account suspension.
We may provide transaction proof to bank.
Chargeback misuse may be treated as fraud.
Always contact support first for resolution.
15. Cancellation of Services
Users may discontinue services anytime.
Outstanding loans must be repaid.
Cancellation does not waive repayment obligation.
Account closure requests must be submitted via email.
Verification may be required before closure.
16. Changes to Policy
We may update refund policy periodically.
Changes will be posted on website.
Continued use means acceptance of changes.
Users should review policy regularly.
Updated policy applies to future transactions.
17. Contact Support
For refund queries, contact support team.
Email: support@udhaarnow.com
Phone: +91 XXXXX XXXXX
Address: Noida, India
Our team will assist you promptly.
18. Agreement
By using our services, you agree to this policy.
Users must read terms before applying.
Policy ensures transparency and fairness.
Disputes will be handled as per applicable law.
Continued use confirms acceptance of policy.