1. Information We Collect
We collect personal and financial information when you apply for a loan or interact with our platform.
This may include your name, phone number, email address, PAN, Aadhaar, date of birth, and address details.
We may also collect employment details, salary information, and bank account data to process your loan.
Technical information such as IP address, device type, browser type, and cookies may also be collected.
We only collect information that is necessary for verification, compliance, and loan processing.
2. Use of Information
Your information is used to evaluate your loan eligibility and process your application.
We may use it to verify identity, perform credit checks, and prevent fraud.
Information helps us provide customer support and improve our services.
We may send important notifications related to your loan and repayment schedule.
We do not use your information for unrelated marketing without consent.
3. Data Security
We implement industry-standard security measures to protect your data.
All data transmissions are encrypted using secure protocols.
Access to personal data is restricted to authorized personnel only.
Our systems are monitored to prevent unauthorized access or misuse.
Despite strong security, users should also protect their login credentials.
4. Sharing of Information
We may share information with credit bureaus such as CIBIL for verification.
Data may be shared with banking partners for loan disbursal.
Third-party service providers may access limited data for verification.
We never sell your personal information to unauthorized parties.
Information is shared only as required by law or for loan processing.
5. Consent
By applying for a loan, you consent to the collection and use of your data.
You agree to verification through PAN, Aadhaar, and credit bureaus.
Consent also allows us to contact you regarding your application.
You may withdraw consent by contacting support, subject to legal requirements.
Withdrawal may impact your ability to use our services.
6. Cookies Policy
Our website uses cookies to improve user experience.
Cookies help remember your preferences and login sessions.
We use analytics cookies to understand website performance.
Users can disable cookies through browser settings.
Disabling cookies may affect some website features.
7. Credit Bureau Checks
We may access your credit report to assess eligibility.
Credit checks help determine interest rate and loan approval.
We may report repayment history to credit bureaus.
Late payments may impact your credit score.
You authorize us to perform these checks by applying.
8. Data Retention
We retain your data as long as required by law.
Data may be stored for regulatory and audit purposes.
Even after loan closure, some data may be retained.
Retention ensures compliance with financial regulations.
After retention period, data is securely deleted.
9. Third-Party Services
We may use third-party verification and payment services.
These partners follow strict data protection policies.
They only access data required for their function.
We ensure they comply with privacy regulations.
We are not responsible for external websites linked.
10. Communication
We may contact you via call, SMS, WhatsApp, or email.
Communication includes loan updates and reminders.
We may send promotional offers with consent.
Users can opt out of marketing communication anytime.
Transactional messages cannot be opted out.
11. User Responsibilities
Users must provide accurate information.
False information may lead to rejection.
Users should keep login details secure.
Misuse of platform may result in account termination.
You are responsible for activities under your account.
12. Data Accuracy
We strive to keep your data accurate and updated.
Users may request correction of incorrect data.
Updated information helps maintain service quality.
Incorrect data may impact loan approval.
Contact support for any corrections.
13. Children’s Privacy
Our services are for individuals 18+ only.
We do not knowingly collect data from minors.
If minor data is found, it will be deleted.
Parents may contact us for removal requests.
Loan services are not available for minors.
14. Legal Compliance
We comply with applicable Indian data laws.
We may disclose data if required by law.
Regulatory authorities may request data.
Compliance ensures lawful operations.
We cooperate with legal investigations when required.
15. Data Protection Rights
Users can request access to their data.
You may request correction or deletion.
Some requests may be limited by law.
We respond within reasonable time.
Contact support for such requests.
16. Updates to Policy
We may update this policy from time to time.
Changes will be posted on this page.
Continued use means acceptance of changes.
Users should review policy regularly.
Updates ensure compliance with regulations.
17. Data Storage
Data is stored on secure servers.
Access is restricted and monitored.
Backup systems protect data integrity.
Servers follow security best practices.
We regularly audit data security.
18. Contact Us
For privacy concerns, contact our support team.
Email: support@udhaarnow.com
Address: Fintech Hub, Noida
Phone: +91 XXXXX XXXXX
We respond to privacy queries promptly.